Privacy Policy
Kaleah AI Agency
A Division of Dynamic & Innovation Designs LLC
Effective Date: February 20, 2026 | Last Updated: February 20, 2026
1. Introduction
Welcome to Kaleah AI Agency (“we,” “our,” “us”), operated by Dynamic & Innovation Designs LLC (DBA Kaleah Marketing Agency). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://kaleahagency.com (the “Website”) or use our services, including AI agents, automation solutions, and marketing services (collectively, the “Services”).
By using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
2. Information We Collect
2.1 Information You Provide
We may collect personal information you voluntarily provide, including:
• Name, email address, phone number, and mailing address
• Business name, job title, and company information
• Billing and payment information (processed via Stripe)
• Account credentials and communication preferences
• Any information submitted through contact forms or during our business relationship
2.2 Information Collected Automatically
When you visit our Website, we automatically collect device and usage data such as IP address, browser type, operating system, pages viewed, referring URLs, and time spent on the site.
2.3 Tracking Technologies
We use the following technologies to collect data:
• Google Analytics: To analyze website traffic and usage patterns.
• Facebook/Meta Pixel: To measure advertising effectiveness and deliver targeted ads.
• CRM and Marketing Automation Tracking: To monitor website activity, form submissions, and engagement with our communications.
2.4 SMS/Text Message Data
If you opt in to receive SMS messages, we collect your mobile phone number, message history, consent records, and opt-out requests.
3. How We Use Your Information
We use collected information to:
• Provide, operate, and improve our Website and Services
• Process transactions and send invoices via Stripe
• Communicate with you, including responding to inquiries
• Send marketing and promotional messages (with your consent), including SMS
• Develop and deliver AI agents, automations, and marketing solutions
• Analyze usage trends and measure campaign effectiveness
• Detect and prevent fraud, and comply with legal obligations
4. SMS/Text Messaging Policy (A2P Compliance)
This section complies with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC requirements.
4.1 Consent
By opting in, you consent to receive recurring automated text messages from us, including service updates, appointment reminders, promotional offers, and account notifications. Consent is not a condition of purchase.
4.2 Message Frequency
Message frequency varies. You may receive up to 10 messages per month depending on your engagement with our Services.
4.3 Opt-Out
Reply STOP to any message to opt out. You may also email [email protected] or call +1 (954) 519-7681.
4.4 Help
Reply HELP or contact [email protected] / +1 (954) 519-7681 for assistance.
4.5 Message and Data Rates
Standard message and data rates may apply. Contact your carrier for details. We are not responsible for carrier charges.
4.6 Carrier Disclaimer
All major U.S. carriers are supported. Carriers, including T-Mobile, are not liable for delayed or undelivered messages.
4.7 SMS Data Sharing
We do not sell, rent, or share phone numbers or personal information collected through our SMS program with any third party for marketing purposes.
5. Cookies
We use essential, analytics, advertising, and functional cookies. You can manage cookies through your browser settings or opt out via:
• Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
• Facebook Ad Preferences: https://www.facebook.com/ads/preferences
• NAI Opt-Out: https://www.networkadvertising.org/choices/
Our Website does not currently respond to Do Not Track signals.
6. Sharing of Information
We may share your information with:
• Service Providers: Including Stripe (payments), Google (analytics), Meta (advertising), email providers, and cloud hosting providers.
• Legal Authorities: When required by law, subpoena, or court order.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission.
We may share aggregated or de-identified data for research and analytics purposes.
7. Data Retention and Security
We retain personal information as long as necessary to fulfill the purposes described in this policy or as required by law. SMS consent records are retained for the duration of your participation plus a reasonable compliance period.
We implement SSL/TLS encryption, access controls, and PCI-compliant payment processing through Stripe. However, no method of transmission over the Internet is 100% secure.
8. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, restrict processing, port, or object to processing of your personal information.
8.1 California Residents (CCPA/CPRA)
California residents have additional rights including the right to know, delete, correct, and opt-out of the sale/sharing of personal information. We do not sell your personal information. To exercise your rights, contact [email protected]. We will respond within 45 days.
8.2 International Users (GDPR)
If you are in the EEA, UK, or other jurisdiction with data protection laws, you have rights under the GDPR including the right to lodge a complaint with your supervisory authority. We process data based on consent, contractual necessity, legitimate interest, or legal obligation.
9. International Data Transfers
Our Services operate primarily from the United States. By using our Services, you consent to the transfer of your information to the United States, which may have different data protection rules than your country.
10. AI and Automation Technologies
Our AI agents and automated workflows may collect and process information during interactions. Data processed by AI is subject to this Privacy Policy. We use reasonable measures to ensure AI system reliability but do not guarantee error-free performance.
11. Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect information from children. If you believe we have, please contact us at [email protected].
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on our Website with an updated “Last Updated” date. Continued use of our Services constitutes acceptance of any changes.
13. Contact Us
Kaleah AI Agency
Dynamic & Innovation Designs LLC (DBA Kaleah Marketing Agency)
7900 NW 50TH ST, Lauderhill, FL 33351
Email: [email protected]
Phone: +1 (954) 519-7681